Wednesday 27th June 2018. The Arden Hotel, Stratford Upon Avon 12-2:00pm

Guest Speakers: Lyn Bromley & Donna Whitbrook – First Impressions

Established in 1984, the business has consistently evolved to meet the needs of our clients and now offers a comprehensive set of disciplines covering all aspects of people development, leadership, cultural transformation and world-class service delivery.

First Impressions began as an image consultancy and grew to become a people development organisation that currently spans the UK, Europe and Asia.

We continue to help our clients to manage their personal impact ensuring it is appropriate, consistent and memorable.

We pride ourselves on quickly getting to the heart of business challenges and providing bespoke solutions for our clients. Our work ranges from one-to-one coaching or small group consultations, through to presentations, seminars and interactive workshops at all levels within organisations.

Lyn Bromley has been the managing director of First Impressions Training Ltd since September 2010. She is an experienced people manager, trainer and consultant. Her wide-ranging corporate background spans finance, training, consultancy and project management. She held senior leadership positions and has worked with clients from a whole host of industries, from financial services to law, from SMEs to blue chip organisations. Lyn started her career in accounting.

Donna Whitbrook is an experienced corporate consultant and people developer. Her extensive corporate background spans finance, training, consultancy, performance improvement, governance and strategy. She has held senior management positions in banking and finance and board-level positions in the public and third sectors.

Lyn and Donna have a real belief in the work they promote. They are passionate about developing leaders and helping businesses to transform the performance of their individuals and teams, enabling them to reflect their organisation’s brand vision and values and deliver world-class service to their valued clients.

They are co-authors of the new book ‘Trusted: The human approach to building outstanding client relationships in a digitised world’